Job description:

We are seeking a professional and customer-focused F&B Receptionist to join our team at Namari Japanese Bistro. As the first point of contact for our guests, you will play a key role in delivering exceptional service and creating a welcoming atmosphere. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about hospitality.

Key Responsibilities

• Greet and welcome guests with a warm and professional demeanor.
• Manage reservations, walk-ins, and waitlists efficiently using the restaurant’s booking system or logbook.
• Respond promptly to guest inquiries, requests, and concerns.
• Escort guests to their tables and present menus.
• Resolve guest issues quickly to ensure a positive experience.

Qualifications and Skills

• Previous experience in hospitality or customer service is preferred
• Strong interpersonal and customer service skills
• Excellent verbal and written communication abilities
• Ability to multitask and stay organized in a fast-paced environment
• High level of professionalism and attention to detail
• Willingness to work flexible shifts, including weekends and holidays

Benefits:

• Company Christmas gift
• Employee discount
• Free parking
• On-site parking
• Pay raise
• Promotion to permanent employee